Currys and Microsoft Press Play on Xbox Console Repairs

Currys and Microsoft are pleased to announce that, from today in the UK & Ireland, players can have their Xbox consoles repaired at Currys, including all Xbox Series X|S console options.

Leading the way in giving technology a longer life, Currys is the first ever Xbox Authorised Service Provider (ASP) in the UK & Ireland and is excited to expand its expert repair services to Xbox. This follows the success of the Surface partnership which allows customers to get their laptops repaired at Currys.

Consumers will benefit from Currys’ tech expertise, regardless of where their Xbox console was purchased. Whether it’s through visiting one of Currys' stores, filled with expert colleagues, or getting their console booked in to be repaired at Europe’s largest tech repair centre in Newark – this includes consoles both in warranty and out of warranty¹.

Currys is committed to tackling electronic waste, which is one of the world’s fastest-growing waste streams², and these repair services play a vital role in this effort.

“We are so proud to see our repair partnership with Microsoft flourish. It's collaborations like this that help us to help more customers enjoy their tech for longer.

This is good news for players, opening up a huge network to get their tech fixed; it’s good news for Currys, helping to change the consumer relationship with tech for the better; and it’s good news for the planet, and the battle to combat the UK’s e-waste crisis.”

Lindsay Haselhurst Currys Chief Operating Officer

Currys, through its Long Live Your Tech commitment, is one of the leading proponents of a circular technology economy in Europe: repairing, reusing, or recycling three million unwanted electrical items a year. This activity runs through the same Newark repair lab, where experts meticulously assess 60,000 tonnes of unwanted tech a year: repairing and re-using what they can through reselling items as refurbished on currys.co.uk or providing them to low-income families through one of Currys’ charity partnerships. Or, if a repair is not possible, ‘harvesting’ products for valuable component parts (which can then support the repairs of other devices) before being responsibly recycled.

END

FOOTNOTES

1. Out of warranty excludes ROI
2. Fact Sheet – E-Waste

CONTACT

• Currys: [email protected]
• Microsoft: [email protected]