Clear #1 leading brand in all our markets

Diversified revenues across products, services, channels and geographies

Capable & committed colleagues are highly engaged

Easy to Shop experience is provided by continued focus on retail fundamentals alongside our omnichannel model

Customers for Life are built through growing data and providing services that drive in-year profit and recurring revenue

Leading sustainability credentials with clear focus on circular economy

Strong balance sheet and Liquidity, pension deficit sharply lower

3% margin ambitions should deliver healthy shareholder returns