Currys has announced a new partnership with the retail industry charity the Retail Trust that will give Currys’ 15,000 colleagues access to support to protect their mental health.
Colleagues now have access to a range of new wellbeing resources, including counselling for themselves, all household relatives, and a specialist service for young people, financial aid and 24-hour support from the Retail Trust’s wellbeing helpline.
Free training and online tools to help colleagues deal with abuse at work are also being provided as part of the partnership and the Retail Trust’s generative AI-powered wellbeing dashboard will help Currys better identify and respond to mental health trends.
The Retail Trust’s latest Retail People Index revealed declining levels of wellbeing across the UK retail workforce last year and nearly half of all retail workers told the charity they also faced weekly verbal or physical attacks while doing their job.
Alongside its work with the Retail Trust, Currys has made significant investments to improve colleague safety in stores, including the rollout of a new incident reporting platform, improved in‑store CCTV and strengthened security infrastructure.
Currys also continues to see strong colleague engagement. Its latest colleague survey places it in the top 3% of companies globally for engagement (Viva-Glint), reinforcing the importance of continued investment in colleague wellbeing and support.
“I’m really proud to share that we’ve launched a new wellbeing partnership with the Retail Trust, which provides all colleagues, and everyone in their household, with access to a significantly broader range of wellbeing support than ever before.
Paula Coughlan Chief People, Communications and Sustainability Officer at Currys
“It’s another meaningful step forward and builds on the culture of care, trust and support across Currys. My hope is that this makes a real difference for our colleagues and their families, whenever life throws something their way.”
Chris Brook-Carter, chief executive of the Retail Trust, said: “Our new partnership will help Currys to create happier and healthier workplaces in its stores and offices across the UK.
“We’re giving Currys colleagues access to new training, tools and expert help whenever they need it, and providing managers with more insight to better protect their teams’ wellbeing.”